AL ROZI, Muhammad Hasan Ulil Abror; MASROHATIN, Siti; ANGGITANINGSIH, Retna; FATHORRAZI, Moehammad. A Member Loyalty Model Based on Religiosity, Halal Awareness, Service Quality, and Customer Expectations: The Mediating Roles of Customer Satisfaction and Complaint Handling in Islamic Microfinance Institutions. The Es Economics and Entrepreneurship, [S. l.], v. 5, n. 01, p. 88 – 107, 2026. DOI: 10.58812/esee.v5i01.1243. Disponível em: https://esj.eastasouth-institute.com/index.php/esee/article/view/1243. Acesso em: 15 oct. 2026.