Suriansha, Reza. “The Role of Omnichannel and Service Quality to Get the Best Customer Experience for Increasing Sales in The Retail Industry”. The Es Economics and Entrepreneurship 2, no. 03 (April 30, 2024): 261–268. Accessed July 6, 2024. https://esj.eastasouth-institute.com/index.php/esee/article/view/245.