Nawir, F., and S. A. Hendrawan. “The Impact of Website Usability and Mobile Optimization on Customer Satisfaction and Sales Conversion Rates in E-Commerce Businesses in Indonesia”. The Eastasouth Journal of Information System and Computer Science, vol. 2, no. 01, Aug. 2024, pp. 15-30, doi:10.58812/esiscs.v2i01.324.