The Eastasouth Journal of Information System and Computer Science

Bibliometric Insights into the Development of Real-Time Business Intelligence Systems

Loso Judijanto — Sat, 31 Aug 2024 00:00:00 +0000

This study presents a comprehensive bibliometric analysis of the literature on real-time business intelligence systems, spanning publications from 1993 to 2024. The research aims to map the evolution of key themes, identify influential authors and articles, and highlight emerging trends in the field. Utilizing data from Google Scholar Database, the analysis reveals a significant focus on big data analytics, machine learning, and cloud computing as critical components of modern BI systems. The study offers practical insights for organizations looking to enhance decision-making processes through real-time data processing and analytics. It also contributes theoretically by elucidating the development of business intelligence research, identifying gaps, and suggesting future research directions. Despite its contributions, the study acknowledges limitations related to data scope and methodology, underscoring the need for further exploration to deepen understanding in this rapidly evolving field.

The Impact of Website Usability and Mobile Optimization on Customer Satisfaction and Sales Conversion Rates in E-commerce Businesses in Indonesia

Fadliyani Nawir, Satya Arisena Hendrawan — Sat, 31 Aug 2024 00:00:00 +0000

This study investigates the impact of website usability and mobile optimization on customer satisfaction and sales conversion rates in e-commerce businesses in Indonesia. Utilizing a quantitative approach, data were collected from 170 respondents using a Likert scale ranging from 1 to 5. The analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The results indicate that all hypothesized relationships are positive and significant. Specifically, improvements in website usability and mobile optimization significantly enhance customer satisfaction, which in turn positively influences the sales conversion rate. The findings underscore the critical importance of optimizing website usability and mobile interfaces to boost customer satisfaction and drive higher sales conversions in the competitive e-commerce landscape of Indonesia.

A Bibliometric Review of Knowledge Management Systems in Organizational Learning and Innovation

Loso Judijanto, Teti Berliani, Akhmad Al Aidhi — Sat, 31 Aug 2024 00:00:00 +0000

This study employs a bibliometric analysis to explore the evolution of research themes within the field of organizational learning and innovation from 2006 to 2014. Utilizing VOSviewer for network visualization, the research identifies key thematic shifts over time, tracing the trajectory from foundational aspects such as information technology and tacit knowledge to more complex constructs like organizational innovation and leadership. The analysis reveals a gradual shift towards integrating technology with organizational capabilities, highlighting how evolving technologies influence learning environments and innovation processes. Practical implications are discussed, suggesting ways organizations can adapt to these trends to enhance knowledge management and innovation. Theoretical contributions are also noted, emphasizing the study’s role in enriching the understanding of the dynamic interplay between organizational knowledge processes and innovation. Limitations of the bibliometric method and the potential subjectivity of visual data interpretation are acknowledged, setting the stage for future research to build upon these foundational findings.

The Impact of Mobile Payment Systems and User Interface Design on Customer Adoption and Transaction Volume in E-commerce Companies in Jakarta

Loso Judijanto, Diky Wardhani — Sat, 31 Aug 2024 00:00:00 +0000

This study investigates the impact of mobile payment systems and user interface design on customer adoption and transaction volume in e-commerce companies in Jakarta. Utilizing a quantitative approach, data were collected from 140 respondents and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The findings indicate that both mobile payment systems and user interface design significantly and positively influence customer adoption. Additionally, customer adoption was found to have a positive impact on transaction volume. The study highlights the critical role of efficient mobile payment solutions and intuitive user interface designs in enhancing consumer engagement and transaction outcomes. These insights provide valuable guidance for e-commerce businesses in Jakarta, emphasizing the need to optimize technological and design elements to improve competitive advantage and drive business growth.