DARMANTO, P. M. The Impact Of Customer Complaint Resolution Time On The Number Of Network Complaints At Pt XYZ: An Experimental Study On The Implementation Of Complaint Handling Technology (SOC Platform). The Eastasouth Management and Business, [S. l.], v. 4, n. 01, p. 126 –, 2025. DOI: 10.58812/esmb.v4i01.665. Disponível em: https://esj.eastasouth-institute.com/index.php/esmb/article/view/665. Acesso em: 8 oct. 2025.