Silva, A. I. N. D. C. E. (2024) “The Influence of Service Quality on Customer Satisfaction and Customer Loyalty at Richeese Factory in Denpasar City : (Case Study at PT. Richeese Kuliner Indonesia)”, The Eastasouth Management and Business, 3(01), pp. 174–193. doi: 10.58812/esmb.v3i1.313.