1.
Riyanto A, Azis AM, Sutarman S, Siregar KR. Analysis of Public Satisfaction With Servqual and SWOT Approaches on BPOM Public Services in Pangkal Pinang. Mgmt. bus. [Internet]. 2025 Sep. 30 [cited 2025 Oct. 8];4(01):75-96. Available from: https://esj.eastasouth-institute.com/index.php/esmb/article/view/690