SURIANSHA, R.; DIPOSUMARTO, N. S.; MUHARAM, H. Optimizing Customer Retention in Modern Retail: The Role of Customer Experience and Relationship Quality. The Eastasouth Journal of Social Science and Humanities, [S. l.], v. 1, n. 03, p. 189 –, 2024. DOI: 10.58812/esssh.v1i03.271. Disponível em: https://esj.eastasouth-institute.com/index.php/esssh/article/view/271. Acesso em: 6 jul. 2024.