MAMANUA, Yosep Abriyanto; AZIZ, Anton Mulyono. The Effect of Total Quality Management on Service Quality Mediated by Digitalization Across Work Units at Regional Representative Office of a Central Bank. The Eastasouth Journal of Social Science and Humanities, [S. l.], v. 3, n. 03, p. 514 – 522, 2026. DOI: 10.58812/esssh.v3i03.991. Disponível em: https://esj.eastasouth-institute.com/index.php/esssh/article/view/991. Acesso em: 12 jul. 2026.