Lena, Pratika Martha, and Hifni Alifahmi. “Cross-Cultural Communication Strategy of Kristal Hotel Management in Adapting to the Cultural Shock of Expatriates As Customers of Satu Lagi Bar”. The Eastasouth Journal of Social Science and Humanities 3, no. 01 (October 31, 2025): 17 –. Accessed December 24, 2025. https://esj.eastasouth-institute.com/index.php/esssh/article/view/775.