The Influence of Internal Audit and Risk Control on Crisis Management in the Tourism Industry in Indonesia

Main Article Content

Irra Chrisyanti Dewi
Eko Sudarmanto
Eka Budi Yulianti
Legito Legito
Edy Susanto

Abstract

This research investigates the complex interactions between Internal Audit, Risk Control, and Crisis Management in the dynamic landscape of Indonesia's tourism industry. Using a quantitative approach, this study employed Structural Equation Modeling with Partial Least Squares (SEM-PLS) to analyze survey data collected from stakeholders in the industry. Descriptive statistics showed positive perceptions of Internal Audit and Risk Control, with room for improvement in Crisis Management effectiveness. Measurement model assessment established reliability and construct validity, paving the way for robust structural model analysis. The results show that Internal Audit and Risk Control significantly and positively influence Crisis Management. Practical implications include customized strategies for optimal crisis resilience, while policy recommendations underscore the importance of a standardized framework. Despite its limitations, this study contributes valuable insights to the crisis resilience literature, offering a nuanced understanding of the dynamics of Indonesia's tourism sector.

Article Details

How to Cite
Dewi, I. C., Sudarmanto, E., Yulianti, E. B., Legito, L., & Susanto, E. (2024). The Influence of Internal Audit and Risk Control on Crisis Management in the Tourism Industry in Indonesia. The Es Accounting And Finance, 2(02), 138–149. https://doi.org/10.58812/esaf.v2i02.221
Section
Articles

References

C. Akouino, “Analisis Penyerapan Tenaga Kerja Sektor Pariwisata ( Sektor Perdagangan, Hotel Dan Restoran ) Di Kota Batu,” J. Ekon. Pembang., vol. 11, no. 2, p. 154, 2013, doi: 10.22219/jep.v11i2.3737.

I. Widiana, I. A. Saskara, M. Dewi, and I. G. W. Yasa, “The Role of Economic Resilience of Tourism Families during the Pandemic Covid-19,” Int. J. Multidiscip. Res. Anal., vol. 06, Jul. 2023, doi: 10.47191/ijmra/v6-i7-32.

C. Nanda, “Resilience of the Tourism, Restaurant and Hospitality Sector in Indonesia during the Crisis Period,” Int. J. Soc. Sci. Hum. Res., vol. 06, Jun. 2023, doi: 10.47191/ijsshr/v6-i6-77.

A. Sapta and M. Hanri, “Tourism Vulnerability to Disaster: Impact of Epidemic, Natural Disaster, and Terrorism (Evidence from Indonesia),” J. Din. Ekon. Pembang., vol. 6, pp. 26–44, Jun. 2023, doi: 10.14710/jdep.6.1.26-44.

B. Koerner, W. Sushartami, and D. M. Spencer, “An assessment of tourism policies and planning in Indonesia,” Tour. Recreat. Res., pp. 1–12, doi: 10.1080/02508281.2023.2214030.

Isdahartati, A. Solihin, A. Damar, C. I. S. Narcise, and T. Kurniawan, “The joint efforts of the parties to realize ICM conception for the sustainability: Lesson learned the interagency coordinating mechanism in Sukabumi Regency,” IOP Conf. Ser. Earth Environ. Sci., vol. 967, no. 1, 2022, doi: 10.1088/1755-1315/967/1/012036.

N. Ray-Bennett, D. Mendez, E. Alam, and C. Morgner, “Inter-Agency Collaboration for Natural Hazard Management in Developed Countries,” Oxford Res. Encycl. Nat. Hazard Sci., no. March, 2020, doi: 10.1093/acrefore/9780199389407.013.176.

R. Setiawan, “Peran Auditor Internal dan Manajemen Resiko pada Perusahaan,” Fak. Komput., pp. 18–22, 2019.

N. Kalutskaya, S. N. Kovalenko, Y. Kovalenko, T. Saprykina, and Y. Aulov, “Risk - based internal audit concept development in agro - industrial economy sector,” E3S Web Conf., vol. 371, Feb. 2023, doi: 10.1051/e3sconf/202337105064.

J. Ferreira, P. Horta, and F. Geada, “Internal Audit Process in eHealth: A case study,” Int. Healthc. Rev. , no. SE-, Feb. 2023, doi: 10.56226/50.

M. Fayyadh, Z. Azhar, and D. Jalaludin, “Impact of Internal Auditing Practices on the Internal Control System: Pre- & Post-Pandemic Comparative Study,” J. Hunan Univ. Nat. Sci., vol. 49, pp. 127–138, Oct. 2022, doi: 10.55463/issn.1674-2974.49.10.15.

I. H. Napitupulu, “Internal Control, Manager’s Competency, Management Accounting Information Systems and Good Corporate Governance: Evidence from Rural Banks in Indonesia,” Glob. Bus. Rev., vol. 24, no. 3, pp. 563–585, May 2020, doi: 10.1177/0972150920919845.

K. S. D. Singh, S. Ravindran, Y. Ganesan, G. A. Abbasi, and H. Haron, “Antecedents and internal audit quality implications of internal audit effectiveness,” Int. J. Bus. Sci. Appl. Manag., vol. 16, no. 2, pp. 1–21, 2021.

M. A. Mohammed, T. K. Al-Abedi, H. H. Flayyih, and H. A. Mohaisen, “Internal Control Frameworks and Its Relation with Governance and Risk Management: An Analytical Study,” Stud. Appl. Econ., vol. 39, no. 11, 2021, doi: 10.25115/eea.v39i11.6028.

K. Ashfaq, S. U. Rehman, M. U. Haq, and M. Usman, “Factors influencing stakeholder’s judgment on internal audit function’s effectiveness and reliance,” J. Financ. Report. Account., vol. 21, no. 5, pp. 958–973, 2023, doi: 10.1108/JFRA-12-2020-0371.

R. Prima Lita, R. Fitriana Faisal, and M. Meuthia, “Enhancing small and medium enterprises performance through innovation in Indonesia,” J. Hosp. Tour. Technol., vol. 11, no. 1, pp. 155–176, Jan. 2020, doi: 10.1108/JHTT-11-2017-0124.

U. Rozdianda and Y. M. L. Gultom, “the Impact of Regional Tourism Development on the Food Tourism Industry: Case Study of Tourism Village Assistance Policy in Indonesia and the Influence of Regional Disparity on Its Effectiveness,” Int. Rev. Humanit. Stud., vol. 9, no. 1, 2024, doi: 10.7454/irhs.v9i1.1277.

F. Achmad, Y. Prambudia, and A. A. Rumanti, “Improving Tourism Industry Performance through Support System Facilities and Stakeholders: The Role of Environmental Dynamism,” Sustain., vol. 15, no. 5, 2023, doi: 10.3390/su15054103.

T. Damayanti And S. Aslanoğlu, “Financial analysis of Indonesian and Turkish tourism listed firms in covid 19 outbreak,” J. Multidiscip. Acad. Tour., vol. 8, no. 2, pp. 101–108, 2023, doi: 10.31822/jomat.2023-8-2-101.

P. S. Koeswayo, H. Haryanto, and S. Handoyo, “The impact of corporate governance, internal control and corporate reputation on employee engagement: a moderating role of leadership style,” Cogent Bus. Manag., vol. 11, no. 1, p., 2024, doi: 10.1080/23311975.2023.2296698.

H. Alhawamdeh, S. A. Al-Saad, M. S. Almasarweh, A. A. S. A. Al-Hamad, A. Y. A. Bani Ahmad, and F. T. M. Ayasrah, “The Role of Energy Management Practices in Sustainable Tourism Development: A Case Study of Jerash, Jordan,” Int. J. Energy Econ. Policy, vol. 13, no. 6, pp. 321–333, 2023, doi: 10.32479/ijeep.14724.

Y. Shang, Q. Yang, and Y. Pu, “Role of foreign direct Investment and political openness in boosting the eco-tourism sector for achieving sustainability,” Humanit. Soc. Sci. Commun., vol. 11, no. 1, p. 72, 2024, doi: 10.1057/s41599-023-02592-z.

A. Sutarman, U. Rahardja, F. P. Oganda, S. Millah, and N. N. Azizah, “The Role of Information Technology in Empowering the Creative Economy for Sustainable Tourism,” APTISI Trans. Technopreneursh., vol. 5, no. 2Sp, pp. 175–185, 2023, doi: 10.34306/att.v5i2sp.352.

C. M. Hall, D. Scott, and S. Gössling, “Pandemics, transformations and tourism: be careful what you wish for,” Tour. Geogr., vol. 22, no. 3, pp. 577–598, 2020, doi: 10.1080/14616688.2020.1759131.

N. Khan, A. U. Hassan, S. Fahad, and M. Naushad, “Factors Affecting Tourism Industry and Its Impacts on Global Economy of the World,” SSRN Electron. J., no. January, 2020, doi: 10.2139/ssrn.3559353.

J. Li, Y. Feng, G. Li, and X. Sun, “Tourism companies’ risk exposures on text disclosure.,” Ann. Tour. Res., vol. 84, p. 102986, Sep. 2020, doi: 10.1016/j.annals.2020.102986.

A. M. Williams, I. Rodríguez Sánchez, and V. Škokić, “Innovation, Risk And Uncertainty: A Study Of Tourism Entrepreneurs (Forthcoming in Journal of Travel Research),” pp. 1–51.

F. A. Tuli and V. R. Vadiyala, “Crisis Management in South East Asia ’ s Tourism Industry : Resilience and Adaptation Strategies,” vol. 11, no. 2, pp. 87–102, 2022.

Z. A. Mani and K. Goniewicz, “Adapting Disaster Preparedness Strategies to Changing Climate Patterns in Saudi Arabia: A Rapid Review,” Sustainability, vol. 15, no. 19. 2023. doi: 10.3390/su151914279.

C. Lee, G. Olasehinde‐Williams, and S. Saint Akadiri, “Geopolitical risk and tourism: Evidence from dynamic heterogeneous panel models.,” International Journal of Tourism Research, vol. 23, no. 1. pp. 26–38, 2021. doi: 10.1002/jtr.2389.

G. D. Sharma, A. Thomas, and J. Paul, “Reviving tourism industry post-COVID-19: A resilience-based framework.,” Tour. Manag. Perspect., vol. 37, p. 100786, Jan. 2021, doi: 10.1016/j.tmp.2020.100786.

L. Miles and R. Shipway, “Exploring the COVID-19 pandemic as a catalyst for stimulating future research agendas for managing crises and disasters at international sport events,” Event Manag., vol. 24, no. 4, pp. 537–552, 2020, doi: 10.3727/152599519X15506259856688.

F. Zhang, Y. Lv, and M. N. I. Sarker, “Resilience and recovery: A systematic review of tourism governance strategies in disaster-affected regions,” Int. J. Disaster Risk Reduct., vol. 103, p. 104350, 2024, doi: https://doi.org/10.1016/j.ijdrr.2024.104350.

N. Alaali et al., “The impact of adopting corporate governance strategic performance in the tourism sector: A case study in the Kingdom of Bahrain,” J. Leg. Ethical Regul. Issues, vol. 24, no. Special Issue 1, pp. 1–18, 2021.

S. Li, Y. Wang, R. Filieri, and Y. Zhu, “Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector.,” Tour. Manag., vol. 90, p. 104485, Jun. 2022, doi: 10.1016/j.tourman.2021.104485.

R. Arshad et al., “Introduction,” Transform. Electr. Util. Bus. Model, vol. 5, no. 1, p. 1, 2021.

T. Vian, “Anti-corruption, transparency and accountability in health: concepts, frameworks, and approaches,” Glob. Health Action, vol. 13, no. sup1, 2020, doi: 10.1080/16549716.2019.1694744.

C. A. Adams and S. Abhayawansa, “Towards a conceptual framework for non-financial reporting inclusive of pandemic and climate risk reporting,” Meditari Account. Res., pp. 1–28, 2021, [Online]. Available: https://drcaroladams.net/towards-a-conceptual-framework-for-non-financial-reporting-inclusive-of-pandemic-and-climate-risk-reporting/

G. M. Razak, L. C. Hendry, and M. Stevenson, “Supply chain traceability: a review of the benefits and its relationship with supply chain resilience,” Prod. Plan. Control, vol. 34, no. 11, pp. 1114–1134, 2023, doi: 10.1080/09537287.2021.1983661.

L. Algabry, S. M. Alhabshi, Y. Soualhi, and O. Alaeddin, “Conceptual framework of internal Sharīʿah audit effectiveness factors in Islamic banks,” ISRA Int. J. Islam. Financ., vol. 12, no. 2, pp. 171–193, Jan. 2020, doi: 10.1108/IJIF-09-2018-0097.

K. Haryanto and K. Ardillah, “The Impact of Internal Audit,” Intern. Control. J. Ilmu Manaj. dan Ekon., vol. 14, no. 1, pp. 27–38, 2021.

O. Nkemjika and O. Enyeribe, “Risk Assessment of Internal Control System and Its Effect on the Operations of Quoted Banks in the Nigerian Stock Exchange,” Int. J. Sci. Res. Manag., vol. 7, Aug. 2019, doi: 10.18535/ijsrm/v7i8.em03.

N. Wang, D. Cui, and C. Jin, “The Value of Internal Control during a Crisis: Evidence from Enterprise Resilience,” Sustainability, vol. 15, no. 1. 2023. doi: 10.3390/su15010513.

L. de Zwaan, J. Stewart, and N. Subramaniam, “Internal audit involvement in enterprise risk management,” Manag. Audit. J., vol. 26, pp. 586–604, Jul. 2011, doi: 10.1108/02686901111151323.