The Influence of Personality Traits and Job Characteristics on Work Motivation and Job Performance in the Hospitality Industry in Indonesia
Article Sidebar
Main Article Content
Abstract
This research investigates the intricate relationships among personality traits, job characteristics, work motivation, and job performance within the context of the Indonesian hospitality industry. Utilizing a sample of 220 participants, a robust structural equation model was developed and tested. The model demonstrated excellent fit indices, reinforcing its effectiveness in capturing the complexities of the variables under scrutiny. Hypothesis testing revealed significant positive relationships between job characteristics and both job performance and work motivation, as well as between personality traits and job performance and work motivation. The model's high explanatory power (R²) and predictive relevance (Q²) underscore its utility in understanding and forecasting outcomes in the studied industry. The findings offer valuable insights for organizational practitioners aiming to optimize employee performance and motivation in the dynamic landscape of the Indonesian hospitality sector.
Article Details
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
M. Faris and A. Bassam, “Analisis Penyerapan Tenaga Kerja Sektor Pariwisata di Provinsi Jawa Timur Tahun 2010-2016,” J. Ekon. dan Bisnis, pp. 1–15, 2010.
E. Maranatha, E. Rini, and S. Helmi, “Analysis Of The Influence Of Brand Image, Service Quality And Store Atmosphere On Customer Satisfaction Cafe Ruang Sarca Medan,” Int. J. Econ. Business, Accounting, Agric. Manag. Sharia Adm., vol. 3, pp. 1165–1182, Jun. 2023, doi: 10.54443/ijebas.v3i4.1001.
R. Jokom, D. C. Widjaja, M. Kristanti, and S. Wijaya, “Culinary and destination experiences on behavioral intentions: an insight into local Indonesian food,” J. Foodserv. Bus. Res., pp. 1–18, doi: 10.1080/15378020.2023.2229574.
L. Fickri Amalia and P. Gita Suari Miranti, “Analysis Of The Influence Of Tourism Sector and Open Unemployment On The Economic Growth Of Bali Province,” vol. 11, no. 1, pp. 34–44, 2023, doi: 10.14710/JSUNIMUS.11.1.2023.34-44.
F. Natalia, H. Sarjono, O. Prihatma, and B. Putra, “Systematic Literature Review: Employee Empowerment in Indonesia’s Hotel Industry,” no. 2014, pp. 654–663, 2023, doi: 10.46254/ap03.20220104.
W. Wahidin and S. Mokodenseho, “Social Support Networks, Coping Mechanisms, and Mental Health Outcomes in Post-Traumatic Stress Disorder (PTSD) Patients in Yogyakarta,” Eastasouth J. Soc. Sci. Humanit., vol. 1, no. 01 SE-Articles, pp. 37–45, Oct. 2023, doi: 10.58812/esssh.v1i01.146.
L. Judijanto, S. Mokodenseho, R. Semmawi, and S. Yusuf, “The Impact of Islamic Ethics-Based Leadership on Microenterprise Performance in Indonesia: An Analysis of Financial Inclusion, Business Ethics, and Innovation,” West Sci. J. Econ. Entrep., vol. 1, no. 07 SE-Articles, pp. 283–291, Jul. 2023, doi: 10.58812/wsjee.v1i07.457.
N. Goel and K. Rashmi, “Impact of motivation on employee engagement: A literature review,” J. Stat. Manag. Syst., vol. 26, no. 3, pp. 537–547, 2023, doi: 10.47974/jsms-1045.
F. Prieto-Díeza, Á. Postigo, M. Cuesta, and J. Muñiz, “Work Engagement: Organizational Attribute or Personality Trait? | El compromiso laboral: ¿atributo organizacional o rasgo de personalidad?,” Rev. Psicol. del Trab. y las Organ., vol. 38, no. 2, pp. 85–92, 2022.
T. W. Taris, “Chapter Five - Workplace engagement and motivation,” vol. 10, A. J. B. T.-A. in M. S. Elliot, Ed. Elsevier, 2023, pp. 179–213. doi: https://doi.org/10.1016/bs.adms.2022.11.005.
D. Kooij and A. Van den Broeck, “Historical and Contemporary Perspectives on Work Motivation in Human Resource Management,” 2022. doi: 10.1093/acrefore/9780190224851.013.164.
M. B. Legowo, H. D. Widiiputra, and T. P. Nugrahanti, “Pelatihan Penyusunan Laporan Keuangan Berbasis Aplikasi Digital Untuk UMKM di Wilayah Jakarta Timur,” J. Abdimas Perbanas, vol. 2, no. 2, pp. 76–90, 2021.
H. Ashari and T. P. Nugrahanti, “Household economy challenges in fulfilling life needs during the Covid-19 pandemic,” Glob. Bus. Econ. Rev., vol. 25, no. 1, pp. 21–39, 2021.
T. P. Nugrahanti and A. S. Pratiwi, “The Remote Audit and Information Technology: The impact of Covid-19 Pandemics,” JABE (JOURNAL Account. Bus. Educ., vol. 8, no. 1, pp. 15–39, 2023.
C. Chen, K. S. Zhang, C. M. Chen, and L. S. Pao, “The Impact Between Motivational Potential Characteristics of Job and Job Satisfaction: A Moderation Model of Personality Traits in a High-Tech Industry,” Int. J. Asian Bus. Inf. Manag., vol. 14, no. 1, pp. 1–19, 2023, doi: 10.4018/IJABIM.325650.
F. Wang, “Exploring the Relationship between Personality Traits and Job Satisfaction among Selected Employees in a Non-Governmental Organization (NGO),” APJAET - J. Asia Pacific J. Adv. Educ. Technol., vol. 2, no. 2, pp. 46–56, 2023, doi: 10.54476/apjaet/51919.
Sajad Ahmad Bhat and Priyanka Patni, “A review: Impact of motivation and toxic work around job culture,” World J. Adv. Res. Rev., vol. 17, no. 3, pp. 747–751, 2023, doi: 10.30574/wjarr.2023.17.3.0463.
M. A. Camilleri, C. Troise, and A. M. Morrison, “Motivations and commitment to work in the hospitality industry: investigating employee psychology and responsible organizational behaviors,” Tour. Rev., pp. 1–28, 2023, doi: 10.1108/TR-12-2022-0611.
A. Bos-Nehles, M. Renkema, and M. Janssen, “HRM and innovative work behaviour: a systematic literature review,” Pers. Rev., vol. 46, no. 7, pp. 1228–1253, Jan. 2017, doi: 10.1108/PR-09-2016-0257.
L. P. E. Swandini, “Lingkungan Kerja Dan Motivasi Kerja Karyawan Hotel Matahari Beach Resort & Spa.,” Prospek J. Manaj. dan Bisnis, vol. 2, no. 2, p. 139, 2021, doi: 10.23887/pjmb.v2i2.27306.
I. B. Ebube, A. Edwinah, and O. B. Friday, “Job Characteristics and Employee Work Attitude: A Theoretical Literature,” Glob. Acad. J. Econ. Bus., vol. 4, no. 4, pp. 140–145, 2022, doi: 10.36348/gajeb.2022.v04i04.005.
K. I. Zahroni and Dwi Setya Nugrahini, “Peran Motivasi Kerja dalam Meningkatkan Kinerja Karyawan di LKP Bahana Bina Prestasi Ponorogo,” Niqosiya J. Econ. Bus. Res., vol. 3, no. 1, pp. 30–40, 2023, doi: 10.21154/niqosiya.v3i1.1858.
O. O. Akerele, “The Link between Motivation and Organizational Performance: An Exploration of Factors Influencing Employee Motivation and its Impact on Organizational Success,” Int. J. Bus. Ethics Gov., vol. 6, no. 1, pp. 27–37, 2023, doi: 10.51325/ijbeg.v6i1.118.
O. Akerele, “The Link between Motivation and Organizational Performance: An Exploration of Factors Influencing Employee Motivation and its Impact on Organizational Success,” Int. J. Bus. Ethics Gov., vol. 6, pp. 27–37, Jul. 2023, doi: 10.51325/ijbeg.v6i1.118.
S. Fitriana, A. Hasanah, and R. Aliyudin, “Motivasi dan Lingkungan Kerja Untuk Meningkatkan Kinerja Karyawan Hotel,” J. Innov. Manag. Account. Bus., vol. 2, pp. 59–67, Jun. 2023, doi: 10.56916/jimab.v2i2.385.