Managing Organizational Capital in the Digital Age: A Study of Technology Adoption as a Competitive Advantage in Private Higher Institutions in South Sumatera
Main Article Content
Abstract
This study investigates the management of organizational capital within the context of private higher institutions in South Sumatera, focusing on the adoption of technology as a means to gain a competitive advantage in the digital age. In today's rapidly evolving technological landscape, organizations are compelled to adopt digital innovations to enhance their operational efficiency, educational delivery, and overall performance. Using a qualitative research approach, this study explores the strategies and challenges faced by private higher institutions in South Sumatera as they navigate the complexities of technology adoption. The findings shed light on the various factors influencing the adoption of technology, including organizational culture, leadership support, resource availability, and external pressures. Moreover, the study examines how effective technology adoption contributes to organizational capital enhancement, enabling institutions to differentiate themselves and maintain competitiveness in the dynamic higher education sector. The insights derived from this research provide valuable implications for private higher institutions in South Sumatera and beyond, offering guidance on optimizing technology adoption strategies to harness the full potential of digital tools as a competitive advantage in the contemporary educational landscape.
Article Details
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
M. A. Mohamed Hashim, I. Tlemsani, and R. Matthews, “Higher education strategy in digital transformation,” Educ. Inf. Technol., vol. 27, no. 3, pp. 3171–3195, 2022.
I. S. Bagdasarian, A. A. Stupina, O. E. Goryacheva, and Z. N. Shmeleva, “The university digital transformation as a tool for human capital development,” J. Phys. Conf. Ser., vol. 1691, no. 1, 2020, doi: 10.1088/1742-6596/1691/1/012184.
L. S. Rodrigues, “Challenges of digital transformation in higher education institutions: A brief discussion,” Proc. 30th Int. Bus. Inf. Manag. Assoc. Conf. IBIMA 2017 - Vis. 2020 Sustain. Econ. Dev. Innov. Manag. Glob. Growth, vol. 2017-Janua, no. November 2017, pp. 4490–4493, 2017.
S. Timotheou et al., Impacts of digital technologies on education and factors influencing schools’ digital capacity and transformation: A literature review, vol. 28, no. 6. Springer US, 2023. doi: 10.1007/s10639-022-11431-8.
M. A. Alabdali and M. A. Salam, “The Impact of Digital Transformation on Supply Chain Procurement for Creating Competitive Advantage: An Empirical Study,” Sustain., vol. 14, no. 19, 2022, doi: 10.3390/su141912269.
N. Hamzah, H. Hassan, N. M. Saleh, and A. Kamarudin, “Intellectual capital management practices: The case of Malaysian private hospitals,” Proc. Eur. Conf. Knowl. Manag. ECKM, vol. 1, pp. 424–431, 2017.
G. Secundo, M. Massaro, J. Dumay, and C. Bagnoli, “Intellectual capital management in the fourth stage of IC research: A critical case study in university settings,” J. Intellect. Cap., vol. 19, no. 1, pp. 157–177, 2018, doi: 10.1108/JIC-11-2016-0113.
P. L.-S. and E. A.-S. Gregorio Martı´n-de-Castro, Jose´ Emilio Navas-Lo´pez, “Organizational capital as competitive advantage of the firm,” J. Intellect. Cap., vol. 7, no. 3, pp. 324–337, 2006, doi: 10.1108/14691930610681438.
C. H. Liu, J. S. Horng, S. F. Chou, Y. C. Huang, and A. Y. Chang, “How to create competitive advantage: the moderate role of organizational learning as a link between shared value, dynamic capability, differential strategy, and social capital,” Asia Pacific J. Tour. Res., vol. 23, no. 8, pp. 747–764, 2018, doi: 10.1080/10941665.2018.1492943.
Irayani, Kamaludin, Fachruzzaman, and Muhammad Rusdi, “The Moderatoring Role of Digital Transformation Strategy on the Relationship between Intellectual Capital and Competitive Advantage in Private Universities in South Sumatra, Indonesia,” Asian J. Econ. Bus. Account., vol. 23, no. 19, pp. 36–54, 2023, doi: 10.9734/ajeba/2023/v23i191071.
J. B. Barney and A. M. Arikan, “The resource‐based view: origins and implications,” Blackwell Handb. Strateg. Manag., pp. 123–182, 2005.
D. G. Sirmon, M. A. Hitt, R. D. Ireland, and B. A. Gilbert, “Resource orchestration to create competitive advantage: Breadth, depth, and life cycle effects,” J. Manage., vol. 37, no. 5, pp. 1390–1412, 2011, doi: 10.1177/0149206310385695.
D. W. Beard and G. G. Dess, “Corporate-level strategy, business-level strategy, and firm performance,” Acad. Manag. J., vol. 24, no. 4, pp. 663–688, 1981.
D. Giampaoli, M. Ciambotti, and N. Bontis, “Knowledge management, problem solving and performance in top Italian firms,” J. Knowl. Manag., vol. 21, no. 2, pp. 355–375, 2017.
R. Payal, S. Ahmed, and R. M. Debnath, “Impact of knowledge management on organizational performance: An application of structural equation modeling,” VINE J. Inf. Knowl. Manag. Syst., vol. 49, no. 4, pp. 510–530, 2019.
S. G. Yaseen, D. Dajani, and Y. Hasan, “The impact of intellectual capital on the competitive advantage: Applied study in Jordanian telecommunication companies,” Comput. Human Behav., vol. 62, pp. 168–175, 2016.
M. Raab and B. Griffin-Cryan, “Digital transformation of supply chains: Creating value–when digital meets physical,” Capgemini Consult., vol. 12, 2011.
M. A. Rouf, M. S. Hossain, M. Habibullah, and T. Ahmed, “Online classes for higher education in Bangladesh during the COVID-19 pandemic: a perception-based study,” PSU Res. Rev., 2022, doi: 10.1108/prr-05-2021-0026.
V. Venkatesh, M. G. Morris, G. B. Davis, and F. D. Davis, “User acceptance of information technology: Toward a unified view,” MIS Q. Manag. Inf. Syst., vol. 27, no. 3, pp. 425–478, 2003, doi: 10.2307/30036540.
C. Shen and J. Ho, “Technology-enhanced learning in higher education: A bibliometric analysis with latent semantic approach,” Comput. Human Behav., vol. 104, p. 106177, 2020.
T. Nguyen, L. Hallo, N. Chileshe, and N. H. Nguyen, “Towards a sustainable integrated management approach to uncertainty surrounding COVID-19,” Syst. Res. Behav. Sci., vol. 40, no. 6, pp. 819–835, 2023, doi: 10.1002/sres.2936.
F. Huang and T. Teo, “Influence of teacher-perceived organisational culture and school policy on Chinese teachers’ intention to use technology: An extension of technology acceptance model,” Educ. Technol. Res. Dev., vol. 68, no. 3, pp. 1547–1567, 2020.