Increasing Performance through Interpersonal Communication and Personality of Firefighters Officer in Depok City, Indonesia
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Abstract
This study aims to find efforts increasing officer performance, through interpersonal communication, and personality. The population in this study was fire officers in the Depok City Indonesia area with a total of 161 fire officers. The sampling technique used proportional random sampling with the slovin formula with an error margin of 5%, the sample size was 115 fire officers. The data analysis method used in this research is path analysis. This research resulted in the conclusion 1) There is a positive direct effect of interpersonal communication on officer performance. 2) There is a positive direct effect of personality on officer performance. The most dominant variables in improving officer performance are interpersonal communication.
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