The Influence of Work Life Balance and Flexible Work Arrangement on Employee Performance with Satisfaction as a Mediation (Case Study of Compassion Indonesia Employees)

Main Article Content

Difi Alfa Wijayana Murdowo
R Tri Priyono Budi Santoso
Yeyen Komalasari
Gilbert Nainggolan

Abstract

This study aims to explain the influence of Work Life Balance (WLB) and Flexible Work Arrangement (FWA) on employee performance with job satisfaction as a mediating variable in Compassion Indonesia employees. This study uses a quantitative approach with a cross-sectional survey design. The sample was taken was 141 employees from Compassion Indonesia. The data collection method in this study was a questionnaire with a Likert scale. The analysis techniques used were descriptive analysis, validity test, reality test, composite reliability, average variance extracted (AVE), R test, and f test. Based on the hypothesis test, the result obtained were that job satisfaction, Work Life Balance (WLB) and Flexible Work Arrangement (FWA) have a positive and significant effect on the performance of Compassion Indonesia employees. The suggestion for future research is to develop further studies to identify the factors that encourage employees to improve performance.

Article Details

How to Cite
Wijayana Murdowo, D. A., Budi Santoso, R. T. P., Komalasari, Y., & Nainggolan, G. (2026). The Influence of Work Life Balance and Flexible Work Arrangement on Employee Performance with Satisfaction as a Mediation (Case Study of Compassion Indonesia Employees). The Eastasouth Management and Business, 4(02), 291 –. https://doi.org/10.58812/esmb.v4i02.890
Section
Articles

References

H. Chung and T. van der Lippe, “Flexible Working, Work–Life Balance, and Gender Equality: Introduction,” Soc. Indic. Res., vol. 151, no. 2, pp. 365–381, 2020, doi: 10.1007/s11205-018-2025-x.

I. Gigauri, “Effects of Covid-19 on Human Resource Management from the Perspective of Digitalization and Work-life-balance,” Int. J. Innov. Technol. Econ., vol. 4, no. 31, pp. 1–10, 2020, doi: 10.31435/rsglobal_ijite/30092020/7148.

A. A. A. P. Mangkunegara, Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya, 2017.

V. Rivai, Manajemen Sumber Daya Manusia Untuk Perusahaan. Depok: PT. Raja Grafindo Persada, 2019.

M. J. Sirgy and D.-J. Lee, “Work-Life Balance: an Integrative Review,” Appl. Res. Qual. Life, vol. 13, no. 1, pp. 229–254, 2018, doi: 10.1007/s11482-017-9509-8.

Compassion International, “Facts About Indonesia.” [Online]. Available: https://www.compassion.com/about-us/where-we-work/indonesia-facts/

J. Johari, F. Yean Tan, and Z. I. Tjik Zulkarnain, “Autonomy, workload, work-life balance and job performance among teachers,” Int. J. Educ. Manag., vol. 32, no. 1, pp. 107–120, Jan. 2018, doi: 10.1108/IJEM-10-2016-0226.

A. A. Davidescu, S.-A. Apostu, A. Paul, and I. Casuneanu, “Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management,” 2020. doi: 10.3390/su12156086.

Sylvia Fuller and C. Elizabeth Hirsh, “‘Family-Friendly’ Jobs and Motherhood Pay Penalties: The Impact of Flexible Work Arrangements Across the Educational Spectrum,” Work Occup., vol. 46, no. 1, pp. 3–44, Apr. 2018, doi: 10.1177/0730888418771116.

O. W. O. Panjaitan, D. Tambunan, and L. H. Sulistiyowati, “Peran job satisfaction dalam memediasi pengaruh flexible working arrangements terhadap employee performance selama masa pandemi covid-19,” J. Manaj., vol. 14, no. 4, pp. 792–800, 2022, doi: 10.30872/jmmn.v14i4.12262.

S. P. Robbins and T. A. Judge, “Perilaku Organisasi,” Jakarta: Salemba Empat, 2017.

J. L. T.B. and F. E. I., “Flexi work, financial well-being, work–life balance and their effects on subjective experiences of productivity and job satisfaction of females in an institution of higher learning,” South African J. Econ. Manag. Sci., vol. 21, no. 1, pp. 1–13, Jan. 2018, doi: 10.4102/sajems.v21i1.1487.

S. Haider, S. Jabeen, and J. Ahmad, “Moderated mediation between work life balance and employee job performance: The role of psychological wellbeing and satisfaction with coworkers,” Rev. Psicol. del Trab. y las Organ., vol. 34, no. 1, pp. 29–37, 2018.

T. W. Taris and W. B. Schaufeli, “Individual well-being and performance at work: A conceptual and theoretical overview,” Curr. issues Work Organ. Psychol., pp. 189–204, 2018.

K. Wong, A. H. S. Chan, and P.-L. Teh, “How Is Work–Life Balance Arrangement Associated with Organisational Performance? A Meta-Analysis,” 2020. doi: 10.3390/ijerph17124446.

A. F. Hayes, Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford publications, 2017.